¶ MyISP customer Application
¶ Overview
The Customer app was designed to provide the best possible customer service.
To download the MyISP customer app use the next links:
The app allows customers to do the following:
Profile management and documents:
- Change user information / account password
- Review uploaded documents
- Review F.A.Q
Services:
- Change services and tariff plans
- Change password to their service
Finance:
- Check balance, (proforma) invoices, all transactions and payments
- Pay for their services online using a сredit сard
- Payment accounts management
- Setup a recurring payment subscription using their credit card or a payment gateway account
- Remove saved cards or bank accounts
Payment gateways:
- Add, remove or update your existing payment gateways.
Tickets:
- Create/close or check the status of a support ticket and further communicate with a support representative via the app interface.
Statistics
- Check their Internet usage or VoIP services statistics
Documents:
- Check nad view your new documents.
¶ White-labeling
Generate the favicon and contact Splynx Remote Support team to add your icon to the mobile app, so your customers can use it the default icon for the app on the phone.
This option is available only for servers with Splynx 4.3.
Recommended Icon format is PNG with at least 192x192 size.
