¶ DNS Blocking
¶ Overview
Navigate to Config → Networking → DNS Blocking to configure DNS blocking for customers whose services are suspended.
It ensures that blocked customers are redirected to a custom landing page where they can see their suspension reason and access payment options.
¶ DNS server settings
This section allows you to enable or disable DNS-based redirection for blocked customers:
- Enable DNS blocking - toggle this option to activate or deactivate DNS redirection. When enabled, DNS requests from blocked customers are redirected to a custom landing page.
SSL must be enabled on the system. Without SSL, blocking pages will not be created automatically.
- Allow list (networks) - enter a list of IP networks that should be excluded from DNS blocking.
Each network must be entered on a new line.
Use only your exact networks and avoid public networks to mitigate the risk of DDoS attacks.
- Load from IPAM - click this button to automatically populate the allow list using entries from the IP Address Management (IPAM) system.
¶ DNS tools
- Restart DNS - use this button to manually restart the DNS service and apply recent changes.
¶ Landing page settings
This section defines the appearance and messaging of the redirection page shown to blocked customers:
-
Logo URL - link to the image displayed at the top of the landing page.
-
Title - the main heading displayed on the landing page (e.g., “Service Blocked”).
-
Text - the main message shown to customers, such as the reason for the block and next steps.
-
Button - the label for the call-to-action button (e.g., “Pay Now”).
-
Additional message - optional text shown after the main message, e.g., instructions after payment.
Then click the Save button to apply the changes.
¶ Hosts
This section manages static DNS records that should remain accessible even for blocked customers (e.g., payment gateways).
Click the + button to add a new hostname and IP address. These records will bypass DNS blocking:
Edit or delete entries using the action buttons in the table:
¶ General South African Financial Institution DNS Host list
fnb.co.za - 196.11.125.167
www.fnb.co.za - 66.22.96.160
absa.co.za - 178.79.178.218
www.absa.co.za - 3.164.53.3
standardbank.co.za - 104.17.172.38
standardbank.co.za - 104.17.173.38
www.standardbank.co.za - 104.17.173.38
nedbank.co.za - 168.142.204.15
www.nedbank.co.za - 168.142.204.15
capitecbank.co.za - 217.114.85.70
www.capitecbank.co.za - 104.18.43.213
investec.com -104.16.204.57
www.investec.com -104.16.204.57
tymebank.co.za - 18.160.46.29
tymebank.co.za - 18.160.46.35
tymebank.co.za - 18.160.46.49
tymebank.co.za - 18.160.46.57
www.tymebank.co.za - 18.67.65.24
www.tymebank.co.za - 18.67.65.50
www.tymebank.co.za - 18.67.65.87
www.tymebank.co.za - 18.67.65.101
africanbank.co.za - 162.159.133.89
africanbank.co.za - 162.159.134.89
www.africanbank.co.za - 162.159.133.89
www.africanbank.co.za - 162.159.134.89
discovery.bank - 45.60.87.28
Discovery.bank - 45.60.113.28
www.discovery.bank - 45.60.87.28
bankzero.co.za - 192.124.249.152
www.bankzero.co.za - 192.124.249.152
bidvestbank.co.za - 20.87.217.143
www.bidvestbank.co.za - 20.87.217.143
sasfin.com - 41.198.128.2
www.sasfin.com - 41.198.128.2
ubank.co.za - 102.37.126.39
www.ubank.co.za - 172.67.146.2
paynow.netcash.co.za - 102.133.165.8
cde.netcash.co.za - 13.107.246.55
pay.ozow.com - 75.2.62.89
checkout.payflex.co.za - 102.133.218.33
3d.dpopayments.io - 52.85.216.127
authentication.cardinalcommerce.com - 198.217.251.250
authentication.cardinalcommerce.com - 198.217.251.251