Customer statistics displays the customer's data usage for Internet and Voice services within a specified period of time.
Customer's internet statistics are divided into 5 main sections:
Total for period - here we can see the number of sessions, errors, time in total, downloaded and uploaded amounts of data. The basic summary for usage statistics.
Graph - displays statistics for a selected period of time.
You can set up an hourly, daily, weekly, monthly or yearly graph to be displayed, which will represent the maximum, minimum and average data transfer speeds.
Usage by day - will show the usage statistics for a specified day.
FUP statistics - displays used traffic and bonus traffic (if tariff plan configured with bonus traffic) relating to FUP.
Sessions - will show all sessions for a certain period of time with connected/disconnected times, number of errors, amount of downloaded and uploaded MB etc.
If a customer uses/has multiple services, it is possible to navigate between them or choose the All Internet option, where all services usage statistics will be represented. It is also possible to set a filter to show data usage for either a specific time period or service(s).
Customer voice statistics consists of 4 main sections:
Calls total the total duration and cost of calls for each type listed.
Total messages the amount of sent messages and costs thereof.
Data total the total data usage in MB.
Voice data displays all calls and messages (it is also possible to set a filter for a type or category).