In this sections, the options for Recurring and Prepaid (Custom) services can be configured.
These settings can be customized for each partner in the system. Simply create a new partner in Splynx, select the necessary partner to work with at the top right corner of the page and set the required settings.
The fields marked with
*
sign have the different values from original ones (original values are related to Default partner).
The options description:
Plan change refund - choose the type of refund to be given to customers when performing the change plan
, the options are the next: None
, Refund unused money
;
Additional fee when changing to a more expensive plan - specify the amount to be taken when a customer switches to a higher cost plan;
Additional fee when changing to a less expensive plan - specify the amount to be taken when a customer switches to a lower cost plan;
Create invoice after service change - the available options: During next billing cycle
, Immediately till end of active month
and Immediately till end of next month
;
Plan change refund - choose the type of refund to be given to customers when performing the change plan
, the options are the next: None
, Rollover unused data
and Refund unused money
;
Rollover expiration - specify how many months rollover data is valid for. The options are the following: None
, End of period
and from 1
to 12
values;
Additional fee when changing to a more expensive plan - specify the amount to be taken when a customer switches to a higher cost plan;
Additional fee when changing to a less expensive plan - specify the amount to be taken when a customer switches to a lower cost plan.