A quote is a document provided to a lead to inform them of the cost of a service/s before they decide to purchase it.
To start working with quotes, you need to configure the company URL under Config → Company Information. Please ensure that the URL does not include the last slash.
To view a list of all quotes, simply click on the Quotes menu in the sidebar under the Leads module. Here we can see details for each quote and the operations column with multiple actions to execute to each quote - view, view PDF, download PDF, send, edit or delete.
Quotes per lead can be accessed by navigating to the Quotes tab on the leads page. Here we can see a list of all quotes generated for the selected lead, displaying a summary of the total value of the quotes and a filter section at the bottom of the page, used to display quotes of a specified status.
To add a quote we should click on the Add quote button in the top right-hand corner of the quotes tab under a selected lead's page.
When adding a quote we are presented with the pop-up window below:
Here we can edit the following fields:
New
, Sent
, On review
, Accepted
or Denied
;Config → Leads → Finance
);Config → Leads → Finance
);Clicking on the icon we can select a service to add to the quote. It is possible to add multiple services by pressing the +
icon. Services can conveniently be re-ordered on the quote by dragging and dropping the services to the selected position of priority. You can also select the appropriate VAT percentage from the drop-down list in the VAT field.
Once we have created a quote, we can navigate to the Actions column on the table of quotes. Where multiple actions can be performed - View, View PDF, Download PDF, Send, Edit or Delete.
When sending quotes to leads, you can use templates to format the content the way you want the quote to appear.
Information on editing or creating Quote template can found here.
Starting from v 4.2 of Splynx, admins can send quotes to customers (leads) via email, accompanied by a link. When the customer clicks on this link, they can either accept or reject the quote.
First, you have to configure the company URL under Config → Company Information.
Please ensure that the URL does not include the last slash:
The process will be as follows:
To set the 'Quote accept' template as the default one for sending quotes, go to Config → Leads → Notifications (Quote notifications) and select the 'Quote accept' item from the Email Template field:
To edit the quote accept template, go to Config → System → Templates, choose Email from the template type menu, and edit the Quote accept item
from the list.
If the customer rejects the quote, they will be prompted to provide a comment explaining their decision.
To configure notifications for admins, please go to Config → Leads → Notifications (Notifications for admin).