The PortaOne add-on is used to import customers' calls from the PortaOne software system into Splynx.
Individual calls and their prices (CDRs) can be shown in Splynx as Statistics within the customer profile and their Customer Portal. These calls can also be included in a customer’s PDF invoices.
The add-on can be installed via one of two methods: via CLI or the Web GUI.
To install the PortaOne add-on via CLI, the following commands should be used:
apt-get update apt-get install splynx-portaone
To install the addon via the Web GUI:
Navigate to Config → Integrations → Add-ons.
Locate or search for the "splynx-portaone" add-on and click on the install icon in the Actions column:
OK, confirmbutton to begin the installation process:
Navigate to Config → Integrations → Modules list and search for splynx_addon_portaone.
Then click the Edit (Config) button to perform the basic configuration:
The API domain, API key and API secret are already pre-populated by default after the add-on installation and don’t require any configuration.
PortaOne requires you to change the password regularly.
The password is not required if the token is provided.
The PortaOne software system:
The PortaOne customers ids field will automatically appear after the add-on installation under the customer's Additional information.
When the basic configuration is done, add the PortaOne ID for each customer that should import calls:
The customer’s phone number should also be set in the relevant voice service:
The next step is to configure the Auto CDR processing.
An import data source should be created in Config → Voice → Import data source
Then navigate to Config → Voice → Auto CDR processing and create an Auto CDR processing entity where we should define the data source to import from as well as the PortaOne handler (auto-created by the addon):
The system will now auto-process voice calls from the addon local folder using the defined interval.